Privacy policy

1. Introduction TryLighthouse.com (referred to as "we," "us," or "our") values the privacy and security of its users. This Privacy Policy outlines how we collect, use, protect, and disclose personal information. By accessing our website, apps, or using our products or services, you consent to the terms of this Policy.

2. Information Collection We may collect various types of information, including:

  • Contact Details: Name, address, email address, phone number, age, gender, and profession.
  • Transaction Information: Details of interactions, products purchased, or services used.
  • Financial Information: Assets, financial situation, and payment details.
  • Location Information: Collected through devices or provided by users.
  • Property Information: Attributes, value, sale/rent history, and owner details.
  • Identification Information: Documentation for verification purposes.
  • Activity and Cookies: Usage data collected through cookies and tracking software.
  • Profile Information and Insights: Information provided directly or generated based on usage.
  • Metadata: Browser type, operating system, IP address, etc.

3. Information Use We use personal information:

  • To provide products and services, personalize experiences, and communicate with users.
  • For marketing purposes, including sending promotional communications.
  • To develop insights about individuals and for statistical or business data analysis.
  • To manage transactions, investigate complaints, and comply with legal obligations.

4. Information Sharing We may disclose personal information to:

  • Third-party service providers, business partners, and related entities.
  • Joint applicants, co-applicants, or guarantors.
  • Representatives, including solicitors, conveyancers, and agents.
  • Government authorities or law enforcement agencies as required by law.

5. Data Security We employ appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and regular security assessments.

6. User's Personal Data Users have the right to access, correct, or delete their personal data held by us. They can also request information about how their data is processed and exercise their data rights by contacting our Privacy Officer.

7. Information Transfers We may transfer personal information outside Australia and New Zealand to entities including:

  • Members of Lighthouse operating overseas.
  • Data hosting and IT service providers in various countries.

8. Updates We may update this Privacy Policy periodically. The most recent version will be posted on our website.

9. Contact Us For inquiries about our Privacy Policy or to exercise your rights.
support@trylighthouse.com.au